Privacy

It is Grasp's policy to respect your privacy regarding any information we may collect while operating our website or mobile apps. Accordingly, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information. We have formulated our privacy policy as questions and answers so you can understand how we use your information about you.

How do we store data?

We use the Grasp as a unique identifier in our system. This means by knowing the identifiacationnumber of the Grasp, as well as what organization the Grasp is linked to, we can store data from it. However, to store data with us we need to collect some information.

What information do we collect to store squeezes?

  • The unique identifier for each Grasp
  • An anynmous randomly generated mobile device identificator
  • If you choose to upload data to us, we connect the Grasp with an email adress (a real person)
  • Data (squeezes) that is uploaded using this connection

Optionally you can fill in our first and last name when registering an account for uploading data.

How do we use this information?

The information is used to allow therapists and user to store their data in the cloud in relation to different Grasps, and collection of Grasps.

To whom do we disclose your information?

We do not disclose any information about Grasp squeezes to anyone beside whoever the therapist or user decide to share with.

What do we do to keep your information secure?

All communication is encrypted and stored securely. Furthermore, access to production data has a chain of command structure where only trusted individuals with heightened security clearance has access.

Your choices

You are free to delete any information about yourself your account, and squeezes you store.

Further information

If you have any other questions or concerns please contact us at contact@grasp.global for any enquiries.

Android specific

This section details some specifics about data collection on the Android version of the app.

Why does the Android app have its own section?

To create a good user experience for Android users we collect some anonymous usage data related to app crashes and app errors through a third party service (Fabric.io and Firebase). Data collected by these services include information such as IP address, device name, operating system version, time and date of usage.

Additionally Google Play itself will gather some information as a third party service, and may be able to identify you. Read their privacy policy here.


Read our complete privacy policy here.