Support page

Whether you're setting up Grasp for the first time or looking to get more out of your device, our team is here to support you.

How it works.

Choose between Grasp Coping Modes

This mode is about safety and immediate control.
Coping by Signal gives patients a clear and simple way to pause treatment when needed.
A firm squeeze and hold triggers a stop signal, notifying the clinician through sound and visual feedback. The clinician can then pause and assess the patient before continuing.
This mode provides continuous feedback, not just a stop signal.
Coping by Feedback allows patients to communicate changing levels of discomfort throughout the procedure. By squeezing the device, the patient adjusts audio and visual signals that indicate rising or decreasing discomfort.
This gives clinicians continuous insight into how the patient is coping, allowing them to adjust treatment in real time.
This mode focuses on active distraction via audio-sensory engagement.
Coping by Distraction helps patients regulate stress by shifting attention away from the procedure. When the patient squeezes the device, it produces music and audiovisual feedback.
This interactive experience keeps the patient actively engaged and helps transform treatment from a passive experience into active participation.

Learn more about how to install and set up the solution.

Whether you're setting up Grasp for the first time or looking to get more out of your device, our team is here to support you.

Contact us for ongoing support or training.

Grasp was founded by two clinicians who, over years of practice, repeatedly saw the same challenge: patient fear was recognized, but rarely managed in a way that strengthened confidence and lasting trust.
By combining clinical insight with proven coping strategies, Grasp gives patients a simple way to express and manage their emotions in real time. Helping them feel safer, more in control, and better supported during care.
We collaborate with dental clinics, primary care providers, emergency departments, and hospitals committed to delivering calmer, more confident care.